Privacy policy

At Projekt Gulabjaam, your privacy is important to us. We are committed to protecting your personal information in accordance with applicable Indian laws, including the Digital Personal Data Protection Act, 2023.

Information We Collect

When you use our website, we may collect:

• Name

• Email address

• Mobile number

• Shipping and billing address

• Payment transaction details

• Device, browser, and IP information

How We Collect Information

We collect information when you:

• Place an order

• Create an account

• Subscribe to our communications

• Contact customer support

• Browse or interact with our website

We may also use cookies and analytics tools to improve your browsing experience.

How We Use Your Information

Your information helps us:

• Process and deliver your orders

• Provide customer support

• Communicate order updates

• Improve our website and services

• Prevent fraud and ensure website security

• Send promotional communication (only where permitted)

Payment Security

Payments are processed through secure third-party payment gateways using encrypted technology. We do not store complete payment card details on our servers.

Sharing of Information

We may share your information only with trusted partners such as:

• Delivery partners

• Payment gateway providers

• Technology and analytics service providers

• Government authorities where legally required

We never sell your personal information.

Your Rights

You may request access to, correction of, or deletion of your personal information or withdraw consent for marketing communications by contacting us.

Third-Party Links

Our website may contain links to external websites. We are not responsible for their privacy practices or content.

Policy Updates

This Privacy Policy may be updated from time to time. Any changes will be posted on this page.

Contact Us

For any privacy-related questions or requests:

Email: hello@projektgulabjaam.com

Phone & WhatsApp: +91 98673 5287